Sutter Health Plus Year in Review 2017
HMO exceeds annual goals—adds 28,000 members, expands to new communities, refines customer experience
Sutter Health Plus is pleased to announce 2017 as a year of significant growth with a focus on enhancing the member experience. Over the past year, membership increased 37 percent, with 80 percent of members renewing coverage.
Now serving nearly 80,000 members, the not-for-profit HMO remains an important part of Sutter Health’s strategic vision to transform health care in Northern California. Since its inception in 2014, the health plan expanded into three additional geographies, most recently offering coverage in Santa Cruz County. The Sutter Health Plus network includes 30 hospitals, 10 walk-in care facilities, dozens of urgent care centers and more than 7,000 providers. Read More about Sutter Health Plus Year in Review 2017
Sutter Health Plus Expands to Santa Cruz County
Expansion brings health plan’s provider network to 30 hospitals, eight walk-in care facilities, 45 urgent care centers and over 5,000 physicians
Sutter Health Plus, a not-for-profit HMO affiliated with Sutter Health, announces the expansion of its health care coverage to employers and consumers in Santa Cruz County with coverage available effective Jan. 1, 2018.
“Sutter Health Plus’ number one priority is to provide access to high-quality care. It’s exciting to bring new health plan options to employers and consumers in Santa Cruz County,” said Phil Jackson, CEO of Health Plan Products, Sutter Health. “The expansion complements our Bay Area provider network and also benefits consumers in the South Bay who live or work in Santa Cruz County.” Read More about Sutter Health Plus Expands to Santa Cruz County
Sutter Health Plus Plans Expansion to Santa Cruz County
Sutter Health Plus, a not-for-profit HMO affiliated with Sutter Health, today announced plans to offer health care coverage to employers and consumers in Santa Cruz County. The health plan will begin its sales and marketing efforts now with coverage effective as early as Jan. 1, 2018, pending regulatory approval.
“It’s exciting to give employers and consumers in Santa Cruz County new health plan options and ways to access high-quality care. The expansion will complement our Bay Area provider network and will also benefit consumers in the South Bay who live or work in Santa Cruz County,” says Phil Jackson, Sutter Health’s CEO of Health Plan Products. Read More about Sutter Health Plus Plans Expansion to Santa Cruz County
New Video Series Designed Especially for Sutter Health Plus Members
Sutter Health Plus is not just a health plan—it’s a healthy plan. That’s why we created a new series of engaging videos with clear and practical examples of how members can manage and make the most of their benefits.
The videos highlight services such as walk-in care clinics, preventive care and wellness programs, personalized health coaching and disease management programs, mail order pharmacy, and more. Read More about New Video Series Designed Especially for Sutter Health Plus Members
New Sutter Walk-in Care Clinic Opens in Petaluma
Sutter Health Plus members who need quick and convenient treatment for everyday health care needs have access to a new Sutter Walk-In Care Clinic in Petaluma, located in Deer Creek Village at 411 North McDowell Blvd., Unit 41, Suite 110.
Staffed by highly skilled clinicians, the clinic provides treatment for common illnesses, conducts health screenings, provides vaccinations and performs routine and sports physicals. Medical staff can also approve refills for many common medications. Sutter Walk-in Care Clinics are overseen by a medical director and follow physician-developed clinical protocols. Read More about New Sutter Walk-in Care Clinic Opens in Petaluma
Walgreens Specialty Pharmacy Provides Outstanding Service to Sutter Health Plus Members
Walgreens Specialty Pharmacy Manager Michael Cuellar, Pharm.D.
A member called the Sutter Health Plus Pharmacy Department requesting a specialty pharmacy opt-out. He needed a 24-hour pharmacy within walking distance to accommodate his work hours and lack of transportation. The member didn’t want the medications shipped to his home, due to privacy concerns.
However, the nearest Walgreens wasn’t a 24-hour pharmacy. That didn’t stop Michael Cuellar, Pharm.D manager, Walgreens Specialty Pharmacy, from taking time to hear the member’s concern and come up with a plan to accommodate him. The pharmacist arranged to meet the member 30 minutes before the store was scheduled to open once per month, so he could pick up his medications during his walk to work. Read More about Walgreens Specialty Pharmacy Provides Outstanding Service to Sutter Health Plus Members