Access

My Health Online–Convenience at Your Fingertips

Posted by on Sep 27, 2018 in Access, News

My Health Online provides a secure, convenient way to connect with your care team

Looking for a convenient way to manage your health when and where you want? Consider enrolling in My Health Online* (MHO), a secure patient portal that connects you with your care team—anytime, anywhere. You can use your laptop or desktop, or download the mobile app, called MyChart, at the iOS App Store or Google Play Store.

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Find a Provider Who is Right for You

Posted by on Sep 5, 2018 in Access

The provider search tool features 7,000 Sutter Health Plus network providers found throughout 15 Northern California counties.

Whether you’re shopping for health care coverage, or you are a current member looking for a specialist or a new primary care physician (PCP), you can find the provider you need from your smart phone, laptop or tablet.

The provider search tool is one way to locate any of the 7,000 Sutter Health Plus network providers found throughout 15 Northern California counties. The online provider directory contains dozens of searchable types of providers and facilities. Use it to find:

  • Primary Care Providers: Family Medicine, Internal Medicine, Obstetrics and Gynecology (OB/GYN)*, Pediatrics
  • Specialists
  • Sutter Walk-in Care Clinics and Urgent Care Centers
  • Hospitals

You can also narrow your search to find a provider by affiliation (medical group and hospital), languages spoken, and gender.

When you choose a PCP, you are also selecting your physician’s medical group. Many covered services, including visits to a specialist, require a referral and prior authorization from your medical group. Your PCP will make referrals to specialists within the same medical group.

If you need specialty care and have a specific specialist in mind, check the provider directory to see what medical group the specialist is in. Make sure you choose your PCP within that medical group. To change your primary care physician, log into the member portal or contact member services at 855-315-8500.

To request a print copy of the directory, call Member Services at 855-315-5800.

*Some OB/GYNs may be available as a PCP

Prioritize Your Mental Health

Posted by on Jul 17, 2018 in Access, Wellness

Sutter Health Plus members can self-refer to a participating provider for in-person or virtual mental health office visits—no referral required

Everyday life can bring stress or worry. Because caring for your mental health is as important as your physical health, Sutter Health Plus can connect you with powerful resources and personalized support.

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Sutter Walk-In Care: Convenient, Everyday Health

Posted by on Jul 10, 2018 in Access, News

Choose Sutter Walk-In Care clinics to treat everyday illnesses like ear infections, seasonal allergies, mild fevers and colds.

Bumps, bruises and illnesses often occur without warning. For the same out-of-pocket cost as a primary care visit, Sutter Walk-In Care clinics provide convenient care for everyday health needs—no appointment necessary.

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The Harmony of Care and Coverage

Posted by on Jul 3, 2018 in Access, Feature

Annie and Tyler Langdale own Yoga Shala in Sacramento.

In 2015, Tyler and Annie Langdale sought a health plan to fit their unique needs as consumers and aspiring parents. Years later, a life-changing event helped confirm why they became Sutter Health Plus members.

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Sutter Health Plus Year in Review 2017

Posted by on Jan 10, 2018 in Access, Affordability, Feature, News

HMO exceeds annual goals—adds 28,000 members, expands to new communities, refines customer experience

Sutter Health Plus is pleased to announce 2017 as a year of significant growth with a focus on enhancing the member experience. Over the past year, membership increased 37 percent, with 80 percent of members renewing coverage.

Now serving nearly 80,000 members, the not-for-profit HMO remains an important part of Sutter Health’s strategic vision to transform health care in Northern California. Since its inception in 2014, the health plan expanded into three additional geographies, most recently offering coverage in Santa Cruz County. The Sutter Health Plus network includes 30 hospitals, 10 walk-in care facilities, dozens of urgent care centers and more than 7,000 providers. Read More