News

Sutter Health’s CEO of Health Plan Products Speaks at World Health Care Congress Event

Posted by on May 4, 2018 in News

Phil Jackson

Sutter Health’s CEO of Health Plan Products, Phil Jackson, delivered remarks Monday at the World Health Care Congress (WHCC) in Washington, D.C. The 15th annual event gathered over 1,500 leaders from across the nation to discuss innovative methods of transforming the health care industry. Three industry publications quoted Jackson in articles featuring his keynote panel discussion: Make Value-Based Care a Reality. Read More

What Employers Should Look for When Choosing an Insurance Broker

Posted by on Apr 17, 2018 in News

In this article published in the April 17, 2018 issue of the Sacramento Business Journal, the San Francisco Business Times and the Silicon Valley Business Journal, Sutter Health Plus Account Executive Scott Carpenter shares his thoughts on maximizing the value of a broker.

Regardless of company size or industry, insurance brokers can serve as an employer’s go-to expert and adviser on the always-changing health benefits landscape. Read More

Customer Service Trends in the Marketplace

Posted by on Mar 5, 2018 in News

In this article published in the March 2018 issue of California Broker, Sutter Health Plus Vice President of Sales Rob Carnaroli discusses how brokers can keep sophisticated buyers up-to-date on emerging customer service trends.

The current health care environment is in a constant state of change—continually  serving up challenging yet exciting opportunities for everyone in the industry. The most successful brokers and producers today partner with health plans that can quickly identify and adapt to ever-changing trends in the marketplace while still managing to deliver optimal client satisfaction. From best in class metrics to digital innovation, all eyes are focused on creating an ideal customer experience. Read More

Sutter Health’s CEO of Health Plan Products Joins Keynote at World Health Care Congress Event

Posted by on Feb 13, 2018 in News, Uncategorized

Phil Jackson

The 15th Annual World Health Care Congress (WHCC) will convene April 29 through May 2 in Washington D.C. with over 1,500 business leaders across health care—from health plans, health systems, employers, government, think tanks, solutions companies and more. The WHCC will feature in-depth sessions showcasing new data, strategies, and best practices to improve delivery, quality and cost-effectiveness of care.

Please join Sutter Health’s CEO of Health Plan Products, Phil Jackson, on Monday, April 30, from 8:25 a.m. to 9:15 a.m. Eastern Standard Time as he shares key insights on the WHCC keynote panel: Make Value-Based Care a Reality. Jackson will discuss strategies designed to help identify and improve the consumer’s evolving needs for quality health care, while creating the potential to drastically reduce systemic costs. Additionally, he will address topics such as population health initiatives, connected health and the power of behavior change. Read More

Sutter Health Plus Year in Review 2017

Posted by on Jan 10, 2018 in Access, Affordability, Feature, News

HMO exceeds annual goals—adds 28,000 members, expands to new communities, refines customer experience

Sutter Health Plus is pleased to announce 2017 as a year of significant growth with a focus on enhancing the member experience. Over the past year, membership increased 37 percent, with 80 percent of members renewing coverage.

Now serving nearly 80,000 members, the not-for-profit HMO remains an important part of Sutter Health’s strategic vision to transform health care in Northern California. Since its inception in 2014, the health plan expanded into three additional geographies, most recently offering coverage in Santa Cruz County. The Sutter Health Plus network includes 30 hospitals, 10 walk-in care facilities, dozens of urgent care centers and more than 7,000 providers. Read More

10 Tips to Better Brand Your Business

Posted by on Jan 9, 2018 in News

In this article published in the Jan. 9, 2018, issue of BenefitsPRO, Rob Carnaroli, Sutter Health Plus Vice President of Sales, provides tips on how brokers can best serve customers by sharing their knowledge about the market landscape. 

Being a broker today is a challenge. Health care insurance laws are changing from one day to the next, employers are balking at rising costs, and employees are disgruntled and ready to jump ship.

The silver lining is that all of these challenges create an opportunity for brokers to step in and provide solutions. 2018 is poised to be a year of major changes, and the best brokers will find themselves coming out on top. Read More