Sutter Health Plus News & Trends

A news blog for brokers, employers, reporters and the community.

Network Hospital to Open New Van Ness Campus

Posted by on Mar 1, 2019 in Access, Network, Quality

CPMC Van Ness Campus

CPMC Van Ness Campus in San Francisco

Sutter Health is expanding access to health care in the Bay Area by opening a new hospital in the heart of the city.
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Virtual Access to Care and Coverage

Posted by on Jan 9, 2019 in Access, Digital Health, Feature, Innovation, News

Do you recall a time when you felt under the weather and you didn’t want to leave the comfort of your couch or bed to drive to your doctor’s office, find parking and wait in the lobby? Today, you have a new option with
Sutter Health.

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New Sutter Walk-In Care Locations

Posted by on Dec 18, 2018 in Access, Innovation, Network, News

Sutter Walk-In Care clinics offer same-day care at the same cost share as a primary care visit.

Treatment for everyday care is now even more accessible for Sutter Health Plus members. Two new Sutter Walk-In Care clinics opened this month—and four more are scheduled to begin operations early next year.
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New Pharmacy Benefit Manager Coming in 2019

Posted by on Dec 11, 2018 in News

Effective Jan. 1, 2019, Sutter Health Plus is changing its pharmacy benefit manager to Express Scripts® from MedImpact. Express Scripts will manage the pharmacy benefits for our members, including retail, mail order and specialty prescription drugs, claims processing, and prior authorization requests.

Express Scripts focuses on delivering services that provide members with convenience and flexibility. The Express Scripts member portal and mobile app will allow members to:
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What Do Consumers Want from a Health Plan?

Posted by on Dec 7, 2018 in News, People

Rob Carnaroli serves as vice president of sales for Sutter Health Plus.

In this article published in the December 7, 2018 issue of BenefitsPRO, Sutter Health Plus Vice President of Sales Rob Carnaroli explains how brokers can recognize market demands to pair clients and their employees with the best health plan options available.

From the rush of open enrollment to keeping pace in an ever changing industry, brokers are constantly on the move. Connecting clients with the right benefit options comes from a deep understanding of emerging trends, new entrants, regional considerations and marketplace dynamics. Yet, the ability to best serve clients all comes down to one important question: What do consumers want from a health plan?

We reviewed data on consumer preferences in health care. After citing multiple studies from elite organizations including the American Academy of Family Physicians, Brigham Young University and the Kaiser Family Foundation, five core fundamentals stand out: convenient access points, quality care, affordability, easy-to-use online tools and member-centric customer service. Read More

Sutter Health Plus Network Physician Organizations Earn Awards for Patient Experience

Posted by on Nov 20, 2018 in Network, Quality

Physician organizations in the Sutter Health Plus network received awards from the Integrated Healthcare Association (IHA), a renowned industry leadership group in California. The following physician organizations were honored with a “top performer” recognition for patient-centered care, with average scores among the top 10 percent:
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2018 Large Group View from the Top

Posted by on Oct 4, 2018 in News, People

Rob Carnaroli serves as vice president of sales for Sutter Health Plus.

Rob Carnaroli, Sutter Health Plus Vice President of Sales, was recently interviewed for an article published in the October 2018 issue of California Broker. The following are his responses. You can read the full article here.

What are the most important trends affecting large groups in California? For example, do believe the AHP rule will have an impact on the large group market?

One of the biggest trends I see that impacts large groups in California is the external market pressure to re-imagine what health care should look like. This includes pending mergers between large pharmaceutical companies and insurance carriers, and with non-health care companies like Amazon, Berkshire Hathaway and JPMorgan Chase. Alphabet, Google’s parent company, is another disruptor spending significant capital to influence health care delivery. All of this places a heavy demand on the traditional healthcare marketplace that we elevate the model and look for ways to become better. It is no longer about just price, benefits and network—digital capabilities, unexpected convenience and modernization are the real motivating factors. Read More