Sutter Health Plus News & Trends

A news blog for brokers, employers, reporters and the community.

The Evolution of Insuring Small-to-Midsize Employers

Posted by on Jan 9, 2017 in Access, News

Monica_Majors_6x9_7389In this article published in the January 2017 issue of California Broker, Sutter Health Plus Vice President of Strategic Sales and Marketing Monica Majors discusses how managing health care market changes can help small-to-midsize employers provide cost-effective coverage options for their employees. 

We know the health care landscape has changed over the past decade. Em­ployers face new challenges. Health plans have responded by overhaul­ing product offerings. Benefit brokers and agents have brought expertise on the changes to employers. Manag­ing these changes will help small-to-midsize employers better understand cost-effective coverage options for their employees.

Over the past decade, business owners have faced a myriad of chang­es. The workforce has been shifting. Last year, Millennials surpassed Baby Boomers as the nation’s largest liv­ing generation. Technology has been evolving quickly. Today’s consumers are less likely to leave home without their mobile device than without their wallet. Employers are facing height­ened consumer expectations; a more tech-savvy population is demand­ing anytime, anywhere engagement. While technology allows for increased service or faster response rates, it also brings added challenges, ranging from the need for better data management to increased competition and more. Read More

Sutter Health Plus Reaches 50,000 Members Milestone

Posted by on Jan 5, 2017 in Feature

50k Timeline reduced sizeSutter Health Plus is excited to announce that following another year of strong membership growth, the not-for-profit HMO reached its 50,000 members milestone in December 2016.

Sutter Health Plus is an important part of Sutter Health’s overall strategy to transform health care in Northern California. When it launched in 2014, there were only had a handful of members—3,894. As popularity for the plan grew, Sutter Health Plus membership expanded to nearly 30,000 members in 2015, with another 20,000 members joining in 2016.

Initially launched in the Greater Sacramento and Central Valley in 2014, the HMO took its first step into the Bay Area when it added Sonoma County in March 2015, and later expanded into Alameda, Contra Costa, San Francisco, San Mateo and Santa Clara counties.

Today, the health plan’s service area includes 14 Northern California counties, 25 hospitals and more than 5,000 providers. An estimated 80 percent of members are new Sutter Health patients, who know the value of affordable, quality care in their own communities. More new enrollees and returning members select Sutter Health Plus, demonstrating it is delivering a high-value product that meets their health care needs.

Sutter Health Plus is well-positioned to continue its momentum of growth and opportunity in Northern California as it welcomes Phil Jackson, new CEO of Health Plan Products, in January 2017.

Emerging Benefit Trends: Meeting Millennials’ Needs

Posted by on Dec 23, 2016 in Access, Feature

Sutter_Health_Plus_Rob_Carnaroli_6x9_7606In this article published on December 23, 2016 in Benefits Pro, Rob Carnaroli, vice president of sales for Sutter Health Plus, explains what millennials need and want from their employers beyond traditional health benefits.

Millennials have surpassed baby boomers as the nation’s largest living generation, according to population estimates released in 2016 by the U.S. Census Bureau. Defined as those between ages 18 to 34 in 2015, they number 75.4 million, surpassing the 74.9 million baby boomers (ages 51-69).

A decade ago, Pew Research offered an early look at the then-newest entrants to the U.S. workforce. Describing them as “digital natives,” researchers identified realities that differentiated millennials from other generations.

In one example, researchers pointed out that this new generation of employees did not expect lifetime employment from a single employer, didn’t relish jobs in hierarchical bureaucracies, and didn’t expect a full menu of paid corporate benefits. Read More

Sutter Health Plus Network Hospital Earns 2016 Top Hospital Distinction

Posted by on Dec 21, 2016 in Quality

One hospital in the Sutter Health Plus network has been named a Top Hospital by The Leapfrog Group®. California Pacific Medical Center in San Francisco was honored as one of the elite hospitals that demonstrates excellence in safety and quality through the Leapfrog Hospital Survey. The Leapfrog Group awards the Top Hospital recognition to less than three percent of all eligible hospitals.

Performance across many areas of hospital care is considered in establishing the qualifications for the award, including infection rates, maternity care and a hospital’s ability to prevent medication errors. The rigorous standards are defined in each year’s Top Hospital Methodology. To see the complete list of 2016 Top Hospitals, visit

Sutter Health Plus Supports Nonprofit Organizations in Underserved Communities

Posted by on Dec 19, 2016 in Community, Wellness

Donation to St. Hope Academy. Left to right: Jake Mossawir; Georgia West; Stephanie Walton; Tracy Messineo

As a local not-for-profit HMO, Sutter Health Plus supports the overall health and wellness of the community it serves. In 2016, the health plan is donating $330,000 to 10 organizations in Northern California, ranging from health centers delivering primary care to the underserved community, to an environmental science camp for elementary school students. Recipients include:

“We are honored to support organizations that help improve the health and well-being of our communities,” says Monica Majors, vice president of sales and marketing. “Our goal is to help provide quality medical care and educational activities promoting a healthy lifestyle.”   Read More

Sutter Health Plus Helps Street Level Health Project Feed the Hungry

Posted by on Dec 19, 2016 in Community

Street Level Health Project

Presentation to the Street Level Health Project. Left to right: Jae Maldonado, Monica Majors, Sy Neilson, Ellen Carroll

Responding to the needs of underserved immigrant communities in the Bay Area, the Street Level Health Project’s food pantry serves as a gateway for those with basic food needs to access health care, legal, employment and housing services. This year’s community benefit donation of $43,333 from Sutter Health Plus will help stock the food pantry and feed needy individuals and families in Oakland.

“When people come to us for food, we can begin a pathway to help them access the services they need,” explains Jae Maldonado, Street Level Health Project executive director. “Food is the anchor where trust is built, and from there we can begin to meet their other basic needs.” Read More

Sutter Health Welcomes CEO Of Health Plan Products

Posted by on Dec 13, 2016 in News

Phil-Jackson-246x300Sutter Health announced the appointment of veteran health plan and health system leader Phil Jackson to oversee its not-for-profit Sutter Health Plus HMO plan and its self-insured SutterSelect plan for employees.

Jackson, who joins Sutter Health in January as CEO of health plan products, will also lead product development and serve as Sutter Health’s most senior sales leader, developing and managing relationships with employers, payer partners and brokers. Read More