Sutter Health Plus News & Trends

A news blog for brokers, employers, reporters and the community.

Walgreens Specialty Pharmacy Provides Outstanding Service to Sutter Health Plus Members

Posted by on Apr 18, 2017 in Feature

Walgreens Specialty Pharmacy Manager Michael Cuellar, Pharm.D.

A member called the Sutter Health Plus Pharmacy Department requesting a specialty pharmacy opt-out. He needed a 24-hour pharmacy within walking distance to accommodate his work hours and lack of transportation. The member didn’t want the medications shipped to his home, due to privacy concerns.

However, the nearest Walgreens wasn’t a 24-hour pharmacy. That didn’t stop Michael Cuellar, Pharm.D manager, Walgreens Specialty Pharmacy, from taking time to hear the member’s concern and come up with a plan to accommodate him. The pharmacist arranged to meet the member 30 minutes before the store was scheduled to open once per month, so he could pick up his medications during his walk to work. Read More

17 Sutter Health Plus Network Facilities Honored as Leaders in LGBTQ Healthcare Equality

Posted by on Mar 30, 2017 in Quality

Seventeen facilities within the not-for-profit Sutter Health Plus network were honored as “Leaders in LGBTQ Healthcare Equality” by the Human Rights Campaign Foundation (HRC), the educational arm of the country’s largest lesbian, gay, bisexual, transgender and queer (LGBTQ) civil rights organization. This recognition celebrates our commitment to create an inclusive and welcoming environment for the members we serve.

The annual survey, conducted by Healthcare Equality Index (HEI), recognizes facilities that meet key criteria, including foundational elements of LGBTQ patient-centered care, LGBTQ patient services and support, employee benefits and policies, and LGBTQ patient and community engagement. Read More

The HEAL Project Garden Program Promotes the Healing Powers of Fresh Food

Posted by on Mar 17, 2017 in Community, Wellness

In this article published in the March 2017 issue of Half Moon Bay Magazine, Sutter Health Plus is recognized as a donor of The HEAL Project. The HEAL Project provides health, environmental and agricultural education for underserved elementary school children.

A lush green oasis lies among the construction campus of Hatch Elementary School. It’s where the new HEAL garden takes root.

The old garden, once tucked away near the multipurpose baseball and soccer field, was destroyed as the bulldozers working on the school’s recent modernization project rolled in. Understandably, the inadvertent consequence of progress upset many parents and children who had worked so hard on the garden. After a generous donation from Sutter Health Plus, the HEAL Project was able to erect a bigger and better version of the garden, complete with raised garden beds and a pleasing pergola. Read More

Sutter Health Plus Honored at The HEAL Project Open House

Posted by on Feb 24, 2017 in Community

Sutter Health Plus was recognized as a contributing donor to The HEAL Project at an open house held in February 2017 at the Hatch Elementary School garden in Half Moon Bay. Parents, students, donors and school staff attended the event held to thank supporters for their contributions.

In honor of the occasion, the students voted to name the newly renovated 5,000 square foot area “The Garden Classroom.” Read More

Sutter Health Plus Sponsors the American Heart Association’s Go Red for Women Initiative to Support Heart Health

Posted by on Feb 3, 2017 in Community

February marks American Heart Month, a time to take action to end heart disease and stroke. Sutter Health Plus proudly sponsors the American Heart Association’s Go Red for Women Initiative, starting with Heart Month & Wear Red Day on Feb. 3, 2017.

“Heart disease is a devastating disease affecting millions of Americans,” says Monica Majors, vice president of Strategic Sales and Marketing at Sutter Health Plus. “In 2017, we’re a proud sponsor of the American Heart Association’s Go Red for Women Initiative to help prevent heart disease and stroke.” Read More

10 Tips to Improve Your Customer Service

Posted by on Feb 1, 2017 in News

In this article published in the January 30, 2017 issue of BenefitsPRO, Monica Majors, Sutter Health Plus vice president, strategic sales and marketing, provides tips on how brokers can best serve customers by sharing their knowledge about the market landscape. 

Competition has never been fiercer in the benefits industry. That means customer service is more important than ever for those who want to stand out.

As part of our marketing and sales tips series, we asked for ways brokers can set themselves apart through superior customer service. Here are the 10 tips we liked best. Read More

10 Tips for Better Benefits Communication

Posted by on Jan 31, 2017 in News

In this article published in the January 27, 2017 issue of BenefitsPRO, Rob Carnaroli, Sutter Health Plus vice president of sales, is quoted on the importance of communicating with broker clients between enrollment periods. 

No matter what line of work you’re in, communication is crucial.

When it comes to benefits, one could argue communication is of the utmost importance, especially today when the future of health care is very much up in the air. Read More