Sutter Health Plus News & Trends

A news blog for brokers, employers, reporters and the community.

What Do Consumers Want In a Health Plan?

Posted by on Aug 7, 2018 in News

Northern Californians are fortunate to have numerous options to choose from when it comes to shopping for health insurance and access to care. With plenty of healthy competition in the marketplace, the challenge comes down to making the right selection for your company and employees.

Take a few minutes to read through the following consumer insights—and then determine if your benefit offerings are delivering what your employees want from a health plan.


American Well, 2017
Kalorama, 2017; Accenture, 2015
3,4 American Academy of Family Physicians, 2017
Brigham Young University, 2017
Kaiser Family Foundation, 2017
Cognizant, 2017
8,9 Forrester, 2018